Overview
On Site
Depends on Experience
Full Time
Skills
Fraud Detection
Risk Analytics
Job Details
Role: Fraud Recovery Investigator
Location: Columbus, OH, Berkeley Heights, NJ
Job Description:
The Fraud Recovery Investigator plays a key role in recovery and investigative efforts for the Digital Payment Services/Risk Operations. Responsibilities include fraud case management, Zelle research, Client 360, and working directly with clients and other Financial Institutions regarding fraud claims, suspicious activities, and identifying fraudulent patterns. Based on the function of this role, the Fraud Investigator will also work closely with other departments, including Fraud Detection, Risk Analytics, ACH Operations, and Customer Support Services.
Responsibilities:
Investigate and recover fraudulently transferred funds
Document investigative actions
Identify unusual transaction behavior patterns
Assist with other fraud & risk tasks as needed
Qualifications:
Candidate should ideally possess 1+ years of experience in financial services industry or fraud investigations
Experience with ACH Operations and/or electronic payment processing preferred, but not required
Possess a Bachelor s Degree from an accredited University preferred, but not required if candidate has 3+ years of experience at a financial institution or in the payments space.
Possess excellent written and oral communications skills
Proficient in MS Office Applications
Acute attention to detail
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