Overview
Skills
Job Details
JD:
. Collaborating with management, departments and customers to identify and build end-user requirements and specifications;
. Evaluate, analyze, and communicate systems requirements on a continuing basis.
. Perform discovery of customer current process, solution or platform.
. Perform Gap Analysis between customer requirements and FIS standard solutions.
. Develop analyses and documentation, communicating effectively and efficiently with developers, production, managerial, and executive teams. Collaborating with the team to make sure the requirements are going to be delivered according to customer quality criteria.
. Partner with developers to define optimized system integration.
SKILLS
Must have:
- Identifying and building end-user requirements
- Bilingual Spanish and English (advanced/fluent)
- Deep knowledge in payments applications
- Knowledge in banking or processing backoffice
- Great knowledge and experience on ISO 8583
- Great knowledge in Payments Network (Card Schemes) concepts, certification process, policies and workflow
- Experience in business rules for payments applications
- High proficiency in business requirement writing
- Extensive experience with data visualization
- Customer service skills
- Follow-up skills
- Proven analytical abilities
- Experience in generating process documentation
- Excellent communication skills, with an ability to translate data into actionable insights
Nice to have:
Deep knowledge in one of the following FIS applications: