Payroll Analyst

RESPONSIBILITIES:
Kforce has a client that is seeking a Payroll Analyst in Nashville, TN.

Summary:
Our Payroll team is seeking an entry-level contractor to support timekeeping operations using the UKG (Kronos) Timekeeping System. This role will primarily focus on managing ServiceNow (SNOW) ticketing cases, making updates to employee timecards, and responding to payroll-related inquiries via email. Training will be provided.

Key Responsibilities:
* Monitor and manage incoming ServiceNow tickets related to timekeeping and payroll
* Make updates to employee timecards (e.g., punch corrections, and shift adjustments)
* Respond to employee inquiries via email in a professional and timely manner
* Escalate complex issues to senior payroll staff as needed
* Maintain accurate records of ticket resolutions and timecard changes
* Collaborate with payroll and HR teams to ensure timely issue resolution

REQUIREMENTS:
* Entry-level; 0-2 years of experience in payroll, timekeeping, or administrative support
* Exposure to UKG/Kronos or similar timekeeping systems preferred
* Familiarity with ServiceNow or other ticketing systems is a plus
* Strong attention to detail and organizational skills
* Excellent written communication skills
* Ability to learn quickly and follow established procedures

Preferred Skills:
* Customer service mindset with a focus on accuracy and responsiveness
* Comfortable working in a fast-paced, team-oriented environment
* Basic understanding of payroll processes is helpful but not required

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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