Overview
On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Skills
health cloud
Agentforce
Agent Workspace
Service Cloud
Omni-Channe
Live Agent
and Einstein AI features
Job Details
Title: Salesforce Technical Architect
Location: Los Angeles, California, US (Day one Onsite)
Duration: Contract
Mandatory skills:
Salesforce Technical Architect
health cloud
Agentforce / Agent Workspace
Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features.
Job Description:
- Salesforce Technical expert who has very deep Salesforce health cloud knowledge and experience with the understanding of Agent force.
- 15+ years of Salesforce experience, with at least 8+ years as a Technical Architect.
- Proven experience with Service Cloud and Agent force / Agent Workspace.
- Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat.
- Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools.
- Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC).
- Familiarity with Salesforce Data Model, Security, and Sharing rules.
- Excellent communication, presentation, and stakeholder management skills.
Thanks & Regards,
Neelima
US IT Recruiter
TekLeaders Inc
5151 Headquarters Dr. Suite 105
Plano TX 75024
Mob: | EXT: 123
Email:
tekleaders.com
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.