Overview
Skills
Job Details
We re living and working in the midst of a digital revolution, and the demand for optimized technology practices has never been more critical for businesses. At Entech, it s our mission to help companies navigate the changing environment and accelerate digital realization through the power of solutions, services, and product platforms. With comprehensive end-to-end offerings, we advise, engineer, and manage, ensuring our clients proactively drive toward success in this ever-evolving digital landscape.
Our team is growing, and we re searching for a ServiceNow Developer who is a creative problem-solver with their fingertips on the latest industry practices to help our clients achieve digital realization. You ll join a group of industry veterans, blending the power of tried-and-true methods with cutting-edge technologies. We prioritize authentic partnerships in a collaborative environment, and we re excited to welcome a ServiceNow Developer who is eager to bring their expertise to our team.
Responsibilities:
1. Collects data to support assessment of IT service performance and ROI (Return On Investment). Supports collaboration with operations and other business functions to ensure successful and ITIL-compliant practices and processes.
2. Evaluates, develops, and deploys new departmental processes. Identifies potential enhancements to existing processes.
3. Supports effective communication with all service providers and stakeholders.
4. Reviews documentation, technical processes and specifications to determine the intended functionality of ITIL initiatives.
5. Utilizes available service platforms to support all process management, reporting and governance?activities. Supports team in preparing for and participating in
control reviews and internal/external audit engagements.
6. Participates in special projects and performs other duties as assigned.and procedures.
Qualifications:
ServiceNow- Experience with developing queries and reports in ServiceNow.
Experience building Spark data processing applications (Python, Pyspark).
Experience with SQL development and Tableau Reporting.
Experience building Splunk dashboards.
ITIL Certification is a plus (edited)
Company Benefits
Health, Dental, Vision, 401(k), 25 days of Paid Time Off (PTO)
Additionally
Entech is an equal-opportunity employer.
This is an On-site Hybrid work schedule based out of our Malvern, PA Office
No Third-party candidates will be accepted, this is strictly a direct employment opportunity with Entech.