Overview
On Site
DOE
Contract - W2
Skills
Testing
Operating Systems
Software Packaging
Computer Hardware
IPS
Virtual Machines
Servers
Backup Administration
Inventory
Documentation
Management
Ghost
System Deployment
Recovery
Business Intelligence
Information Security
Technical Support
Microsoft Windows
Hardware Installation
VMware
Virtualization
Computer Networking
Network
Server Administration
Backup
System Imaging
Regulatory Compliance
Scripting
VBScript
Automated Testing
Job Details
Job Summary We are seeking a highly skilled and hands-on Senior Lab Support Engineer with deep expertise in Windows operating systems, hardware configuration, virtualization, and lab environment maintenance. This role is essential for supporting test environments, managing lab inventory, and ensuring secure, efficient, and compliant lab operations for testing and development. Key Responsibilities Provide expert-level support for Windows 10 and Windows 11 operating systems. Install, configure, and troubleshoot hardware components including hard drives, memory, and peripherals. Manage VMware environments, including creating and maintaining VM images and snapshots in multiple languages. Install and maintain software packages and monthly updates from MSDN. Troubleshoot hardware and software issues on test PCs and virtual machines. Perform lab cleanup, including hardware removal and proper disposal. Set up and maintain network configurations, including static IPs and physical connections. Install and manage security certificates for browsers and systems. Apply monthly Windows updates to physical and virtual machines. Create and manage file servers, backups, and perform file restoration as needed. Maintain detailed lab inventory and documentation. Create and manage Ghost images for system deployment and recovery. Analyze bi-weekly Information Security reports and remediate identified issues. Execute automated tests and perform basic scripting tasks (preferably using VBScript). Apply basic programming knowledge to support automation and troubleshooting. Required Qualifications 8+ years of experience in IT support, lab operations, or infrastructure engineering. Expert-level knowledge of Windows 10/11 OS, hardware installation, and system configuration. Strong experience with VMware and virtualization technologies. Solid understanding of networking fundamentals and lab network setup. Experience with file server management, backup solutions, and system imaging. Familiarity with security protocols, certificate installation, and compliance practices. Basic scripting skills (VBScript preferred) and exposure to automated testing tools. Education: Bachelors Degree
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