Connex Support Lead Engineer

Overview

Hybrid
$70+
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Connex Switch
TAL
COBOL
S-COBOL
TACL
TANDEM
Programming Languages
EMS

Job Details

Role: Connex Support Lead Engineer

Location: Houston, TX (hybrid 3 days)

Must Have's:

  1. Extensive hands-on experience with Connex switch, transaction processing & their associated component
  2. Expertise in TAL, COBOL, S-COBOL, and TACL programming languages. Experience in using the Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, Netbatch, Spooler, Peruse, Pathway concepts,
  3. Experience with Connex knowledge on PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, Prognosis

JD:

  • Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems.
  • Responsible for ensuring high-quality customer service, operational efficiency, and continuous process improvement.
  • Act as the first point of escalation for complex or high-priority customer issues.
  • Coordinate with infrastructure, application, and network teams to resolve cross-functional issues.
  • Drive root cause analysis and implement preventive measures for recurring incidents.
  • Maintain and update operational documentation, runbooks, and support procedures.
  • Strong analytical, problem-solving, team collaboration and decision-making skills.

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