Overview
On Site
Full Time
Skills
Management
Return On Investment
Technical Support
Accounting
Customer Satisfaction
Business-to-business
Customer Service
Issue Resolution
Computer Networking
Sales
SaaS
Communication
Attention To Detail
Organizational Skills
Analytical Skill
Presentations
Microsoft Office
Customer Relationship Management (CRM)
Salesforce.com
SAP
Enterprise Resource Planning
Privacy
Marketing
Job Details
Location: Irving, TX
Salary: Negotiable
Description: Our client is currently seeking a Project Business Coordinator - II
[ Additional Description ]
Title: Project Business Coordinator - II
Location: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL.(Hybrid- once a month in office)
Duration: Long Term Contract
JOB DESCRIPTION
*** Locations: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL.
Hybrid: Once a month in office with flexibility to change varying on business needs.
The Project Business coordinator will be responsible for managing a book of business consisting of client large revenue accounts.
Primary duties include analyzing and resolving customer issues, renewal of service agreements, up-selling accounts, .
You will work internally across all functions to drive customer satisfaction and resolve customer issues.
Develop and maintain strategic business relationships with accounts to promote VZC products and services and profitable business relationships.
Protect and defend annual revenue, customer base and subscriptions.
Analyze customer accounts for issues across systems and drive the issues to resolution
Utilize detailed knowledge of products and thorough knowledge of clients? business to consult and provide solutions that will increase value and ROI for clients.
Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction.
Keep accurate, detailed records of all sales activity in CRM.
Coordinate and conduct QBR?s, EBR?s, and various executive meetings, conduct weekly status calls, participate in other weekly status calls (e.g. support, ProServ, etc).
Qualifications:
A bachelor's degree or equivalent related work experience.
Three or more years of relevant work experience.
B2B selling/customer service experience at large/enterprise level accounts.
Analytical skills and issue resolution
Even better if you have:
Advanced Degree
Ability to generate activity through networking and association marketing within assigned accounts.
Experience analysing and resolving customer issues
Experience selling software solutions or software-as-a-service (SaaS) solutions
Interpersonal communication skills, attention to detail and strong organizational skills.
Analytical and presentation skills.
Knowledge of MS Office suite and CRM solutions including Salesforce.com
Knowledge of SAP and ERP systems.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: Negotiable
Description: Our client is currently seeking a Project Business Coordinator - II
[ Additional Description ]
Title: Project Business Coordinator - II
Location: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL.(Hybrid- once a month in office)
Duration: Long Term Contract
JOB DESCRIPTION
*** Locations: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL.
Hybrid: Once a month in office with flexibility to change varying on business needs.
The Project Business coordinator will be responsible for managing a book of business consisting of client large revenue accounts.
Primary duties include analyzing and resolving customer issues, renewal of service agreements, up-selling accounts, .
You will work internally across all functions to drive customer satisfaction and resolve customer issues.
Develop and maintain strategic business relationships with accounts to promote VZC products and services and profitable business relationships.
Protect and defend annual revenue, customer base and subscriptions.
Analyze customer accounts for issues across systems and drive the issues to resolution
Utilize detailed knowledge of products and thorough knowledge of clients? business to consult and provide solutions that will increase value and ROI for clients.
Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction.
Keep accurate, detailed records of all sales activity in CRM.
Coordinate and conduct QBR?s, EBR?s, and various executive meetings, conduct weekly status calls, participate in other weekly status calls (e.g. support, ProServ, etc).
Qualifications:
A bachelor's degree or equivalent related work experience.
Three or more years of relevant work experience.
B2B selling/customer service experience at large/enterprise level accounts.
Analytical skills and issue resolution
Even better if you have:
Advanced Degree
Ability to generate activity through networking and association marketing within assigned accounts.
Experience analysing and resolving customer issues
Experience selling software solutions or software-as-a-service (SaaS) solutions
Interpersonal communication skills, attention to detail and strong organizational skills.
Analytical and presentation skills.
Knowledge of MS Office suite and CRM solutions including Salesforce.com
Knowledge of SAP and ERP systems.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.