Sr. Product Designer

Job at a Glance

We are seeking a Senior Product Designer to support our Checkout team, focused on enhancing both digital and in-store experiences. This role involves shaping a new employee-led checkout process, blending physical and digital touch points. The ideal candidate is excited to own complex, cross-functional initiatives, from in-store research to high-velocity digital flows. Frequent in-store research is a key component of this position; reliable transportation is necessary.

Responsibilities

• Design end-to-end checkout experiences across digital and physical environments

• Lead in-store testing and field research to validate concepts and uncover insights

• Collaborate closely with product, engineering, ops, and product teams to implement a teammate-assisted checkout flow

• Balance multiple initiatives—digital optimization, in-store workflows, and long-term strategy

• Translate research findings into clear, actionable design decisions

• Use and contribute to the stores design system pattern library

Qualifications

• Demonstrated ability to lead user research, including fieldwork and in-store testing

• Ability to test and learn in a retail environment

• Skilled at navigating ambiguity, balancing trade-offs, and delivering high-quality outcomes

• Strong communicator and collaborator, comfortable working with multiple stakeholders

• Proficient in Figma component libraries, auto layout, design tokens, and scalable systems

• (Bonus) Experience in retail and designing operational experiences

About the Client

This opportunity is with a leading retailer known for its innovation in customer and employee experience design. The team is highly collaborative, cross-disciplinary, and values thoughtful design. You’ll be in a high-impact role that offers real-world research, rapid iteration, and direct feedback loops from store environments—all contributing to redefining how customers and employees interact during checkout.