Overview
Remote
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 1 Year(s)
No Travel Required
Skills
ServiceNow Certified Implementation Specialist (CIS- ITSM
HRSD
Discovery)
Automated Test Framework (ATF).
ServiceNow App Engine and Flow Designer.
CMDB and Discovery.
Employee Service Portal and custom widget development
ServiceNow Certified Application Developer (CAD).
ServiceNow Certified System Administrator (CSA)
Familiarity with Agile/Scrum methodologies.
ITSM and at least one additional module (e.g.
ITOM
SPM
Source2Pay).
JavaScript
Glide API
and ServiceNow scripting best practices.
ServiceNow development experience.
computer science
Information Systems
Job Details
OA/ETSO - EXCEPTION - ServiceNow Developer
**Hybrid role -- requiring on-site presence two days per week, or as needed** Local candidates only!
On-site Address - Forum Place 555 Walnut St, Harrisburg PA
ServiceNow Developer is responsible for collaborating with commonwealth personnel with the ITSM bureau, across the Office of Administration bureaus, System Specialists, SMEs, and Suppliers. The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers within ETSO. Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.
Position Duties and Tasks: (As below but not limited)
Design, develop, and implement ServiceNow applications and integrations.
Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.
Develop and maintain custom applications/modules using ServiceNow Studio.
Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
Develop reports, dashboards, and performance analytics widgets.
Perform code reviews, unit testing, and maintain code quality and security.
Maintain documentation on configurations, customizations, and system architecture.
Documents all work for future reference.
Able to work in a team environment.
Able to communicate effectively orally and in writing.
Participate in Agile/Scrum development cycles and sprints.
Required Skills:
Bachelor s degree in computer science, Information Systems, or related field.
5+ years of hands-on ServiceNow development experience.
Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.
Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
Familiarity with Agile/Scrum methodologies.
ServiceNow Certified System Administrator (CSA) is required.
ServiceNow Certified Application Developer (CAD).
Desired Skills:
ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery).
Experience with Automated Test Framework (ATF).
Exposure to ServiceNow App Engine and Flow Designer.
Understanding of CMDB and Discovery.
Knowledge of Employee Service Portal and custom widget development
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.