Desktop Support Technician

Overview

On Site
USD 20.00 - 22.00 per hour
Full Time

Skills

Remote Support
Laptop
Tablet
Service Desk
Shipping
Inventory
Computer Hardware
Software Support
Technical Support
Help Desk
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law

Job Details

Description:
TEKsystems is partnering with a local client in La Crosse in the search for an onsite Desktop Support Technician. This is a first shift, Monday - Friday position.
In this position, the technician will be responsible for diagnosing, fixing, and maintaining laptops, tablets, and desktop computers. This person will also handle assigned service desk task, provide technical support, and offer guidance to users on resolving hardware and software issues to ensure proper resolution. Other duties include maintaining accurate inventory of technical equipment and preparing it for shipping, relocation, or installation and supporting additional technical needs, including audio and specialized equipment.
Duties & Responsibilities:
  • Manages technical equipment, including applying updates, cloning devices, and performing repairs.
  • Troubleshoots and provides phone-based support for both internal and external users.
  • Serves as the first point of contact for technical issues, collects detailed incident information, verifies its accuracy, and routes it to the appropriate team.
  • Provides on-site technical support and assists the helpdesk team with inventory, hardware/software support, equipment setup, and user assistance.

Requirements:
  • Associates Degree in an IT related field (required)
  • 6 months experience performing IT support in a professional environment, including a student help desk, internship, or professional experience.

Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in La Crosse,WI.
Application Deadline
This position is anticipated to close on Sep 12, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group