Desktop Support Technician in Trenton, NJ (Onsite)

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Desktop support
SCCM
Office 365
Win 11/10

Job Details

One of our premier clients is looking for a Desktop Support Technician in Trenton, NJ (Onsite) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.

RESPONSIBILITIES:
Responds to help desk tickets. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
Builds and configure new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts). Troubleshoots basic network, software, and printing problems.

REQUIRED SKILLS:
Professional work experience providing hands-on/physical Deskside PC/Laptop/Tablet support
Professional work experience supporting and trouble shooting PC's running Windows 10 and 11
Professional work experience troubleshooting Dell pc hardware issues.
Professional work experience supporting trouble shooting PC peripheral devices
Professional work experience with the most recent version of the Microsoft Office Suite
Professional work experience imaging computers and physically setting up computers/monitors such as SCCM
Professional work experience using remote assistance tools such as Quick Assist or GoToAssist
Professional work experience using and supporting Office365 (Teams, Email, OneDrive, SharePoint)
Possesses user friendly customer service skills
Experience with Absolute Computrace
Experience with hard drive encryption tools such as Bitlocker

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.