Overview
On Site
USD 32.50 - 32.50 per hour
Full Time
Skills
Remote Support
Performance Management
Logistics
Manufacturing
RF
Mobile Devices
Microsoft Windows
Android
Tablet
SLA
IT Management
Warehouse
Preventive Maintenance
Management
Inventory
Project Management
Startups
Repair
Network
Printers
Training
Mentorship
Customer Service
Leadership
Batch File
Windows PowerShell
Scripting
Asset Management
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description: We are looking for a Night Shift Desktop Support Technician. Hours are M-Thursday 5pm - 7am. Apply if interested!
Top Skills we are looking for to be considered:
1-3 years of experience supporting a logistics or manufacturing networked computer environment
Ability to troubleshoot and configure RF devices or other handheld terminals
Ability to troubleshoot and configure Windows and Android PCs and tablets
Ability to troubleshoot and configure printers including multifunction, laser, fax, barcode label, dot matrix and high-volume scanners
What you'll do on a typical day:
Identify, triage, prioritize and resolve Level 1 & 2 Incidents within our Service Level Agreement, which includes responding to high-priority outages outside of normal business hours; work as the liaison between site leadership, IT leadership and other technical team during outages
Perform daily walks around the warehouse or plant and perform equipment inspections and preventive maintenance
Manage and maintain an inventory of assets to ensure asset readiness to minimize incident impact and downtime
Help create and maintain IT processes and procedures to support the site; lead local project management for site technical refreshes, end-user equipment deployments for expansions, and end-user equipment deployments for site startups
Perform installation, upgrades, maintenance, basic troubleshooting and repair of various software, as well as computer devices, mobile phones, scanners, network equipment, printers, telephones, etc.
Provide training, mentorship and leadership for other technicians
Maintain exceptional service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, identifying trends and recommending system improvements
Make technical recommendations to site leadership regarding problems, projects and releases
Create batch files or PowerShell scripts for asset management and incident resolution
Skills
Pay and Benefits
The pay range for this position is $32.50 - $32.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Goodyear,AZ.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Top Skills we are looking for to be considered:
1-3 years of experience supporting a logistics or manufacturing networked computer environment
Ability to troubleshoot and configure RF devices or other handheld terminals
Ability to troubleshoot and configure Windows and Android PCs and tablets
Ability to troubleshoot and configure printers including multifunction, laser, fax, barcode label, dot matrix and high-volume scanners
What you'll do on a typical day:
Identify, triage, prioritize and resolve Level 1 & 2 Incidents within our Service Level Agreement, which includes responding to high-priority outages outside of normal business hours; work as the liaison between site leadership, IT leadership and other technical team during outages
Perform daily walks around the warehouse or plant and perform equipment inspections and preventive maintenance
Manage and maintain an inventory of assets to ensure asset readiness to minimize incident impact and downtime
Help create and maintain IT processes and procedures to support the site; lead local project management for site technical refreshes, end-user equipment deployments for expansions, and end-user equipment deployments for site startups
Perform installation, upgrades, maintenance, basic troubleshooting and repair of various software, as well as computer devices, mobile phones, scanners, network equipment, printers, telephones, etc.
Provide training, mentorship and leadership for other technicians
Maintain exceptional service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, identifying trends and recommending system improvements
Make technical recommendations to site leadership regarding problems, projects and releases
Create batch files or PowerShell scripts for asset management and incident resolution
Skills
Pay and Benefits
The pay range for this position is $32.50 - $32.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Goodyear,AZ.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.