Senior Digital Functional Analyst

  • Denver, CO
  • Posted 17 hours ago | Updated 17 hours ago

Overview

Hybrid
$70 - $80
Contract - W2
Contract - 12 Month(s)

Skills

Distribution
Digital
functional
Business
stakeholders

Job Details

What You'll Be Doing

  • Serve as the primary functional SME (Subject Matter Expert) for the platform in North America.
  • Collaborate with business teams, external customers, and vendors to ensure seamless platform operations and enhancements.
  • Drive roadmap execution, including feature development, partner onboarding, and customer issue resolution.
  • Act as a liaison between technical teams and business stakeholders to translate requirements into actionable solutions.
  • Maintain close coordination with North American business teams, including, to ensure alignment with strategic goals.
  • Provide real-time support and decision-making to address critical issues and opportunities.
  • Build and maintain strong relationships with internal and external stakeholders, acting as a trusted advisor.
  • Provide guidance on cross-functional dynamics, including legal, operational, and technical considerations.
  • Stay updated on industry trends and best practices to inform platform strategy and execution.
  • Mitigate risks associated with service levels, project timelines, and customer trust by ensuring consistent onshore support.
  • Address gaps left by the departure of the previous functional SME, ensuring uninterrupted operations.
  • Reduce dependency on external consultants by providing in-house expertise and leadership.

What Are We Looking For?

The ideal candidate for this position should possess a good understanding of IT development methodologies and demonstrate solid skills in business processes. This individual must have excellent communication skills, both verbal and written, and demonstrate a team-oriented, goal-and results-driven work ethic. The role requires working collaboratively with the business community and other IT team members within a dynamic and high-profile environment.

  • Deep understanding of digital platforms, particularly in the distribution domain.
  • Experience with complex systems integration, data analysis, and process optimization.
  • Strong knowledge of North American business operations, including regulatory and compliance requirements.
  • Ability to align technical solutions with business objectives and customer needs.
  • Proven track record of driving high-impact projects and delivering measurable results.
  • Exceptional interpersonal skills to engage with stakeholders across various levels and functions.
  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
  • Strong problem-solving skills and a proactive approach to addressing challenges.
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