Overview
Skills
Job Details
Title: LAN/Wi-Fi Senior Engineer
Location: South Jordan, Utah 84009, USA
Duration: 03+ Months
Position Summary:
Responsibilities:
A temporary on-site support solution leveraging a skilled LAN/Wi-Fi Senior Engineer. This approach will ensure prompt assistance in addressing and resolving any issues at the sites, enhancing overall operational efficiency.
Scope of Work:
Perform monitoring, troubleshooting, and maintenance of the BT-managed network across the sites
Ensure uptime and performance of critical network services
Handle the on-site tasks relating to network incidents and connectivity issues in a timely manner, providing on-site support to restore services quickly.
Escalate unresolved issues to higher-level network teams when required.
Participate in on-call network support if required
Key Resource Profiles Issue Investigation and Resolution
Investigate, define, and resolve technical issues efficiently.
Identify root causes and implement corrective measures to prevent recurrence. Analytical and Technical Insight
Conduct analytical tasks requiring deep understanding of the underlying technologies.
Provide insights and recommendations for system optimization and improvement. Incident Management
Manage and resolve low to medium complexity incidents in a timely and effective manner.
Escalate complex issues as necessary while maintaining accountability for resolution quality. System Maintenance and Automation
Maintain and apply patches to network management systems using automated tools and processes.
Ensure system stability, security, and up-to-date configurations through proactive maintenance activities. System Administration and Integration
Administer network management systems, ensuring continuous operation and performance.
Maintain and support system integrations in an automated and efficient manner to streamline network operations.
Technical Skills:
Routing & Switch & Controller
Cisco & Nokia
Implementation of the Project
L2 Level Customer Support
Service Now--Ticketing
Ticketing
Certification: CCNA & CCMP MUST