UKG Pro Application Management Engineer

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

Analytical Skill
Communication
Conflict Resolution
Customer Relationship Management (CRM)
Data Validation
IBM Cognos Analytics
JIRA
Payroll
Problem Solving
Remote Support
Reporting
SQL
Scrum
Software Management

Job Details

Role: UKG Pro Application Management Engineer 

Location: Remote

 Support UKG Pro and payroll applications

Perform data validation for issue investigation.

Troubleshoot issues

Qualifications Required:

Proven experience supporting UKG Pro

Possess strong knowledge of HR, payroll processes, and reporting tools.

Familiarity with SQL and data validation for issue investigation.

Strong problem-solving and analytical skills.

Excellent communication skills to interact with both business users and technical teams.

Experience working on Scrum methodology.

Experience with Jira/Ticketing systems

Teamwork and good client management skills needed

Can provide prompt responsiveness to incidents and service requests

Able to actively listen and be empathetic when handling user concerns

Possess a troubleshooting mindset

Desired:

Hands-on experience troubleshooting Cognos / BI reports is a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Helishores Inc