Quality Assurance Analyst (IBM Curam)

Daily Duties & Responsibilities

• Perform tests on technical solutions to identify, isolate, and resolve issues.
• Initiate test activities, analyze results, and develop solutions for technical problems.
• Develop comprehensive test plans, QA processes, and User Acceptance Testing (UAT) procedures for product management and software development teams.
• Design and support user interface testing applications and regression testing software.
• Test software applications to ensure reliability, stability, and performance.
• Implement testing programs for quality assurance, including negative testing and usability testing.
• Lead quality assessment projects to identify security weaknesses, defects, and optimization opportunities.
• Design and/or execute automated testing scripts and oversee test deployment.
• Create and maintain quality assurance documentation and reports.
• Adhere to established software testing governance policies, best practices, and guidelines; recommend improvements.
• Maintain databases with product defects, user feedback, survey information, and functional enhancement requests.
• Collaborate with product development teams and software engineers to recommend solutions that optimize performance and efficiency.
• Conduct reviews, walkthroughs, and inspections in alignment with governance standards.

Required Skills (Ranked by Importance)

Candidates must have the ability to:

• 3+ years experience translating business requirements or policy documents into test cases and testing scenarios.
• 3+ years experience building test cases and scenarios within test systems.
• 2+ years experience testing IBM Curam software.
• Document and support development of test scenarios and test case execution.
• Effectively communicate and publish status reports on open issues and defects.
• Clearly articulate issues and gaps to development teams.

Preferred Skills (Ranked by Importance)

• 5+ years experience in large enterprise or e-business systems.
• Deep understanding of healthcare operations, preferably Medicaid.
• Proficiency with the Atlassian Suite (JIRA, Confluence).
• Prior experience working within a standard SDLC (Waterfall) as well as Agile methodologies.

Required Education

• Bachelor s degree in a technical, business, or related field.
• Equivalent years of experience may substitute for formal education.

Certifications

• No required certifications.
• Technical and/or Project Management certifications from recognized sources are desirable.