Business Analyst

Business Analyst

Location: Jefferson City, MO (Hybrid – Onsite 2 days/week)

About Us:

Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. 

Why S2Tech?:

• Stable privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service
• 25+ years providing IT and Business services to private customers and government programs throughout the United States
• Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses  
• Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance
• Offer competitive pay and a range of benefits including:
• Medical / Dental / Vision Insurance – insurance premium assistance provided
• Additional Insurance (Life, Disability, etc.)
• Paid Time Off
• 401(k) Retirement Savings Plan & Health Savings Account
• Various training courses to promote continuous learning
• Corporate Wellness Program
• Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals

Job Overview:

We are seeking an experienced and detail-oriented Business Analyst (BA) to support ongoing enhancements and maintenance of a mission-critical Medicaid Management Information System (MMIS). The BA will work closely with the client, technical teams, and project management office (PMO) to facilitate system updates, analyze business needs, and ensure successful implementation of changes. This role involves direct interaction with stakeholders, documentation of system requirements, and oversight of user acceptance testing (UAT).

Responsibilities:

• Lead and facilitate requirements gathering sessions, including discussions on system task requests (STRs), enhancements, and project assessment quotations (PAQs)
• Document business and functional requirements, system issues, and resolutions in clear, formalized documentation
• Coordinate and manage UAT activities with business users, including test planning, execution, demonstrations, and obtaining UAT sign-off
• Maintain accurate and up-to-date documentation on system changes and enhancements
• Provide daily support to business users and technical staff, responding to questions related to business functions and system behavior
• Support Development and Testing teams by clarifying requirements, resolving ambiguities, and ensuring alignment across stakeholders
• Identify and flag potential project issues; work with Technical Leads to manage and mitigate scope creep
• Maintain reference files (e.g., Medical Criteria, Exception Control) and perform rules authoring and testing within the Rules Management Application (RMA)

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field preferred; equivalent work experience may be considered in lieu of a degree
• Minimum of 2 years of experience in a client-facing role involving policy implementation, issue resolution, and stakeholder engagement
• Strong communication skills (verbal and written), active listening, and the ability to lead and guide customer discussions
• Demonstrated experience in requirements analysis, use case creation, and business documentation
• Ability to clearly relay information between technical and non-technical audiences
• Solid understanding of the Software Development Life Cycle (SDLC), including requirements, analysis, design, data modeling, and deployment
• Proficiency in Microsoft Office applications, including Word and Excel
• Experience working on Medicaid, healthcare, or insurance-related projects is strongly preferred

S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.