Overview
On Site
24.34/hr - 25.5/hr
Full Time
Skills
Field Service
SAP BASIS
Managed Services
CompTIA
Network+
Customer Service
Communication
Conflict Resolution
Problem Solving
Organizational Skills
PASS
Technical Support
Preventive Maintenance
Computer Networking
Network Cabling
CAT5
CAT6
Management
Cabling
Training
Documentation
Inventory Management
Computer Hardware
Inventory
Network Design
Job Details
Our client is looking for a Field Service Technician for a 3-month contract in Westbury, NY 11590.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
What You Will Be Doing
Technical Support & Troubleshooting
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
- 3+ years of experience
- Strong knowledge of computer hardware, software, networking, and cable installation
- Experience with restaurant technologies preferred
- CompTIA A+ and Network+ (or 5+ years of relevant experience)
- Able to lift up to 50 lbs and use a ladder (up to 10 ft reach)
- General contractor skills (drill usage, etc.). Light contractor work, such as drilling through and mounting hardware into walls and countertops, may be required.
- Excellent customer service and communication skills
- Strong problem-solving and organizational skills.
- Professional appearance and demeanor.
- Reliable transportation and a valid driver's license.
- Must complete client-specific training and pass certification exam
What You Will Be Doing
Technical Support & Troubleshooting
- Resolve hardware, software, and connectivity issues
- Provide on-site support for restaurant staff
- HW and SW install and configuration experience
- Perform quarterly preventative maintenance (some after-hours required)
- Terminate, test, and replace network cables (Cat5/Cat6/Cat7)
- Organize and manage cable layouts for optimal performance
Training & Documentation
- Train restaurant staff on new systems
- Maintain accurate records of support requests and configurations
- Track hardware, software licenses, and inventory levels
- Assist with rollout and upgrade projects
- Maintain secure and efficient network infrastructure
- Support online ordering and delivery platforms
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.