Tanium SCCM System Administrator

• Main responsibility to help with application install package builds and deployments using Tanium Enterprise Endpoint Management tool in alignment with enterprise vulnerability remediation Tanium Enterprise Endpoint Management tool
• Candidates must have hands-on experience building and deploying software using SCCM or the Tanium Deploy Module, along with strong scripting skills—this is essential.
• Ability to watch, troubleshoot and resolve Tanium deployment errors
• Monitor the health of servers, workstations and agents to include WMI resolution o Hardware and Software inventory reporting using Tanium Interact
• Develop, test and maintain application installation packages using WinRAR and/or InstallShield
• Configure, test and manage deployments including applications, registry fixes and other scripted commands
• Monitor deployments through all environments and resolve any issues
• Implement advanced scripting using multiple scripting languages when needed, i.e., PowerShell, Python, Batch and command line
• Coordinate application releases with the customer and other IT areas as needed
• Maintain awareness of industry trends
• Represent the department on project activities to communicate the capabilities of our services
• Troubleshoot problems to locate root cause and appropriate fixes in expedient fashion
• Provide support and technical issue resolution in support of other teams
• Work with vendors for support with resolving issues and developing/maintaining platform strategy

Skills: Competencies/Skills:

• Project Management
• Excellent verbal and written communication
• Fully understand the needs of the end user
• Ability to translate end users' needs into application packaging/development and deployment projects, and deliver requested solution
• High Initiative
• Excellent organizational skills
• Attention to detail
• Ability to work in a team-oriented collaborative environment and independently
• Possess and demonstrate excellent time management skills
• Customer focused attitude
• Excellent analytical skills to identify, research and resolve complex system issues
• Conceptual thinking
• ITIL Processes
• Problem escalation and resolution
• Technical Skills:
• Tanium Enterprise Endpoint Management tool
• Scripting: PowerShell, Python, Batch and command line
• Application packaging using InstallShield (preferred), WISE and/or WinRAR
• Knowledge on how to build Windows installers and removals for enterprise
• Passive and silent switches
• Knowledge of Windows installer best practices
• Version control management
• Understanding of OS and registry
• Server and workstation Windows Operating Systems (32-bit and 64-bit)
• Windows AD
• Group Policy
• Process automation
• Testing methodologies
• Advanced troubleshooting skills root cause analysis
• Fundamental networking concepts (LAN, WAN, TCP/IP, DNS, DHCP, WINS)
• Virtualization concepts (servers and desktops)