Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)
Skills
Incentive Compensation
Job Details
Job Title:
CX Incentive Compensation Solution Architect Location: Toronto, Canada (Hybrid)
Type: Full-time / Contract
Job Description:
We are seeking a highly skilled Oracle CX Cloud Solution Architect to lead the design and implementation of Oracle CX Incentive Compensation solutions. This hybrid role requires a combination of technical expertise and functional knowledge to support sales performance management initiatives for enterprise clients.
Key Responsibilities:
- Design, configure, and implement Oracle CX Incentive Compensation solutions
- Collaborate with business stakeholders to understand sales incentive requirements
- Translate business needs into scalable solution architectures
- Lead end-to-end solution delivery from requirements gathering to go-live
- Ensure data integrity, integration with other systems (CRM, ERP), and reporting accuracy
- Provide guidance to technical and functional teams throughout the project lifecycle
- Support UAT, training, and post-implementation stabilization
Required Skills & Experience:
- 10+ years of experience in Oracle CX and Incentive Compensation
- Strong understanding of Sales Performance Management (SPM) and Compensation Design
- Experience with integration to Oracle Cloud modules (ERP, HCM, CRM)
- Hands-on expertise in plan design, crediting, calculation, and payout processes
- Excellent communication and client-facing skills
- Ability to work in a hybrid environment with occasional onsite presence in Toronto
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