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Job Details
Overview
Seeking an experienced and skilled ServiceNow Principal Architect to help develop, build, and provide solutions for IT and Business processes. This person will work across the organization to help develop high business value solutions. The ideal candidate will have experience in architecting, designing and implementing ServiceNow ITSM, CMDB, Sec Ops, WSD, GRC, PA, SPM, HR, CSM and ITOM products. The individual will lead applying knowledge of architecture, enterprise principles and platform delivery governance oversight. Research, evaluate, design, implement, and maintain ServiceNow system and product solutions, in collaboration with other architectural and engineering stakeholders. Provide platforms specific technical direction and engineering support to products delivery teams. Develop and maintain expert knowledge of evolving ServiceNow engineering industry technologies/competition, concepts, and trends aligned with organizational strategy and standards. This role requires a strong understanding of platform specific capabilities and requires the candidate to work closely with key stakeholders and senior technology leaders. He or she will be a technical thought leader for the platform.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Qualifications
Desired Qualifications
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Best Companies for Latinos to Work for 2024
Computerworld Best Places to Work in IT
Forbes 2024 America's Best Large Employers
Forbes 2024 America's Best Employers for New Grads
Forbes 2024 America's Best Employers for Tech Workers
Fortune Best Workplaces for Millennials 2024
Fortune Best Workplaces for Women 2024
Fortune 100 Best Companies to Work For 2024
Military Times 2024 Best for Vets Employers
Newsweek Most Loved Workplaces
2024 PEOPLE Companies That Care
Ripplematch Recruiting Choice Award
Yello and WayUp Top 100 Internship Programs
From Fortune . 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Seeking an experienced and skilled ServiceNow Principal Architect to help develop, build, and provide solutions for IT and Business processes. This person will work across the organization to help develop high business value solutions. The ideal candidate will have experience in architecting, designing and implementing ServiceNow ITSM, CMDB, Sec Ops, WSD, GRC, PA, SPM, HR, CSM and ITOM products. The individual will lead applying knowledge of architecture, enterprise principles and platform delivery governance oversight. Research, evaluate, design, implement, and maintain ServiceNow system and product solutions, in collaboration with other architectural and engineering stakeholders. Provide platforms specific technical direction and engineering support to products delivery teams. Develop and maintain expert knowledge of evolving ServiceNow engineering industry technologies/competition, concepts, and trends aligned with organizational strategy and standards. This role requires a strong understanding of platform specific capabilities and requires the candidate to work closely with key stakeholders and senior technology leaders. He or she will be a technical thought leader for the platform.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
- Apply ServiceNow platform expertise to promote and guide business solutions.
- Supports the definition, guardrails, and execution of the ServiceNow technical governance, architecture Review and Design Review processes.
- Drive standardization and best practices for the effective operations of ServiceNow platform architectural model to drive value delivery.
- Works closely with the ServiceNow platform owner, engineering, and delivery teams to achieve organizational outcomes with well architected solutions on ServiceNow platform.
- Coach and apply technical standards with service and operational partners and product owners.
- Provide architecture leadership, and mentorship of ServiceNow platform concepts and develop reusable architecture and integration patterns that can be leveraged across multiple projects.
- Provides and coordinates technical evaluation of demand against platform architecture, capabilities, and practices, including considerations for integration, performance, and security.
- Design solutions and solution alternatives, effectively solicit, and incorporate feedback, and present options to all levels of leadership.
- Present clear, organized, and concise information to all audiences through a variety of media to enable effective business decisions; ability to communicate across the organization at all levels.
- Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry, architecture and information security principles and practices.
- Promotes adherence to Navy Federal's defined Project Management Framework and documentation requirements.
- Architecture Governance:
- Provides guidance and adhere to defined enterprise standards, application and architecture principles.
- Performs application design reviews of existing and new applications by considering performance, scalability, and business continuity.
- Approves design documentation produced by project team, conduct code review sessions, and provides feedback.
Qualifications
- Bachelor's degree in information technology or the equivalent combination of training, education
- Extensive hands-on experience implementing ServiceNow
- Extensive Hands-On ServiceNow platform architecture experience with additional knowledge of integrated technologies
- Extensive understanding of ServiceNow capabilities and applying the platform to meet business goals
- Advanced knowledge and application of enterprise and solution architecture concepts using the ServiceNow platform
- Strong experience in the ServiceNow platform and proper use of the data model (CSDM).
- Strong experience in architecting, designing and implementing ServiceNow ITSM, CMDB, Sec Ops, WSD, GRC, PA, SPM, HR, CSM and ITOM products.
- Advanced knowledge of engineering disciplines; including operational platform and integration patterns and protocols.
- Expertise in consultative approaches with stakeholders.
- Demonstrable understanding of IT operations and service management practices.
- Experience leading discussions related to ServiceNow implementations of products and data.
- Experience in hybrid operating system environments; Unix, Windows, Network, Cloud, Containers, Serverless.
- Experience with platform planning, testing, and validation.
- Experience with Automated delivery and CI/CD pipelines.
- Advanced organizational, planning, and time management skills.
- Advanced skill exercising initiative and using good judgment to make sound decisions.
- Expert verbal and written communication skills.
Desired Qualifications
- Experience with designing and executing platform governance models.
- Experience connecting the platform data to organizational outcomes (e.g., portfolio management)
- Experience with agile delivery with a focus in SAFe.
- Experience in knowledge base for documentation and knowledge transfer efforts.
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Best Companies for Latinos to Work for 2024
Computerworld Best Places to Work in IT
Forbes 2024 America's Best Large Employers
Forbes 2024 America's Best Employers for New Grads
Forbes 2024 America's Best Employers for Tech Workers
Fortune Best Workplaces for Millennials 2024
Fortune Best Workplaces for Women 2024
Fortune 100 Best Companies to Work For 2024
Military Times 2024 Best for Vets Employers
Newsweek Most Loved Workplaces
2024 PEOPLE Companies That Care
Ripplematch Recruiting Choice Award
Yello and WayUp Top 100 Internship Programs
From Fortune . 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.