Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
1. Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step.
2. Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
3. Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
4. Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.
5. Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
6. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others
7. Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.
8. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations accordingly.
9. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team.
10. Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.
Minimum Qualifications:
Education:
Bachelor s or master s degree in computer science, Information Systems, or other related field. One year of relevant work experience may be substituted for each year of required education. Example: AS Degree in Computer Science and two years of relevant work experience.
Experience:
Minimum of 2 years of experience.
Skill matrix:
Concentration and desire to work in desktop support.
Configure and deploy Information Technology resources. Includes, but is not limited to, desktops, laptops, printers, and mobile devices.
Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures.
Assist in coordinating audio-visual setup and videoconference support.
Assist with annual inventory scanning and equipment surplus.
Install, configure, and update software.
Participate in team projects, meetings and assignments.
Responsible for reading and following the Department s Procedures and Policies.
Responsible for understanding and enforcing the Department s Policies and Procedures.
Responsible for documenting solutions to Technology issues.
Responsible for traveling to remote sites to resolve IT-related issues and/or to deploy resources.
Perform other related duties as assigned.
Ability to lift up to 50 lbs.
Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather.
Compensation for roles at Beacon Systems Inc depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, Beacon Gov provides reasonable range of compensation for this role.
Beacon Systems is dedicated to fostering an inclusive and diverse work environment. We ensure equal employment opportunities for all individuals, regardless of their race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic. Our commitment to being an equal-opportunity employer extends across all aspects of employment, from recruitment and hiring to promotions and benefits. We firmly believe in treating all employees and applicants fairly, based on their qualifications, skills, and performance.