Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Skills
Datacenter
Hardware Support
servers
root causes
CPUs
hard drives
memory modules
power supplies
Repair
Replacement
Documentation
Reporting
ticketing
troubleshooting
Linux OS
data center management
Dell OpenManage
HP iLO
Lenovo XClarity
Wintel Stack
Incident Response
Job Details
Job Title : Datacenter Hardware Support
Location: Plano, Texas (Onsite)
Duration: Long Term
About US
At Vilwaa (), we are focused towards delivering IT services and solutions in Data Engineering, Cloud Infrastructure solutions , Digital Application Development, (IoT) - Internet of Things.
Job Description
Key Responsibilities:
- Respond promptly to server outages and issues within the data center.
- Perform diagnostics on down servers, identify root causes, and work quickly to restore functionality.
- Utilize remote management tools and hardware diagnostic systems to troubleshoot hardware failures.
Hardware Repair and Replacement:
- Perform hardware replacements and repairs as needed, including but not limited to server components, CPUs, hard drives, memory modules, and power supplies.
Documentation and Reporting:
- Accurately document troubleshooting steps, resolutions, and vendor case details in ticketing systems.
- Generate reports on system outages, hardware replacements, and overall performance trends.
Technical Skills:
- Strong knowledge of server hardware and components, including troubleshooting techniques for processors, memory, storage, and networking.
- Proficiency of Linux OS command-line
- Experience with data center management and remote server monitoring tools.
- Familiarity with system diagnostics and management software (e.g., Dell OpenManage, HP iLO, Lenovo XClarity).
- Hands-on experience in hardware repair and part replacement in enterprise server environments.
Mandatory Skills: Datacenter - Wintel Stack
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