Senior Business Analyst

Summary:
This is a Business Analyst position in a large, complex local government organization. This position is within the Information Technology Department, with the primary purpose of assisting in implementing a complex, large-scale application.

The candidate will work alongside a diverse team of analysts supporting various County Departments. This includes the analysis, design, testing, and implementation of a vendor application package, working directly with the customer and vendor solution provider throughout the project lifecycle. The emphasis of the work is on understanding business processes and requirements to provide the best solution for the customer through the implementation of a vendor package.

The candidate must be a resident of South Florida.

Experience with the following is required:

• Experience in working with complex IT software projects in a large organization using Waterfall and Agile methodologies.
• Gathering business requirements. Documenting business processes.
• Business Analysis in complex implementations and integrated software solutions. Data Analysis Tools (i.e., Power BI and Excel).
• Data Management and Infrastructure.
• Proficient in both written and verbal communications.

Work duties may include:

• Requirement Gathering and Solution Design: Work closely with development teams to translate business requirements into User Stories, technical specifications, and system design. Collaborating with technical team to design innovative and effective solutions that align with business goals. This involves conducting interviews, workshops, and meetings to elicit comprehensive and accurate requirements.
• Business Process Analysis: Analyze and understand the existing business processes within the organization. Identifying areas for improvement and recommending process changes to enhance efficiency and productivity.
• Business Insights: Translate complex data findings into actionable business insights. Provide recommendations based on data analysis to support strategic software integration and architectural design. Understanding of data models, SQL, ETL (Extract, Transform and Load), and Microsoft Office Family.
• System Implementation and Testing: Conduct system testing, including functional, integration, and assisting with user acceptance testing, to ensure the quality and reliability of the implemented systems.
• Testing Support: Assist with testing activities including test planning, test case creation, and test execution. Collaborate with quality assurance teams to ensure that solutions meet specified requirements and quality standards.
• Project Management: Manage project tasks related to business analysis activities using Waterfall and Agile methodologies. This includes tracking progress and coordinating with cross-functional teams to ensure timely delivery.
• Vendor Management: Manage relationships with software vendors, coordinating vendor demonstrations, and overseeing the implementation of vendor solutions.
• Change Management: Assist in change management activities related to system implementations. This includes conducting impact assessments, developing training materials, and providing support to end-users during the transition period.
• Stakeholder Communication: Facilitate effective communication between business stakeholders, technical teams, and project managers. Providing regular project updates, status reports, and conducting presentations to keep stakeholders informed about project progress and milestones.
• Continuous Improvement: Continuously monitoring and evaluating the performance of supported systems. Identifying areas for improvement, conducting post-implementation reviews, and recommending enhancements to optimize system functionality and user experience.
• Risk Management: Identify risks and issues related to business analysis activities and work proactively to mitigate them. Escalate critical issues as needed to ensure timely resolution.
  

Minimum Education & Experience Required:

• Five years of experience in software implementation and business process analysis are required.

• Additional related work experience in software development/implementation and business process analysis may substitute for the required college education on a year-for-year basis.