Overview
Remote
Depends on Experience
Contract - Independent
Contract - W2
100% Travel
Skills
SAP
Marketing Automation
Enterprise Resource Planning
System Integration
Job Details
Overview
We are seeking a skilled Integration Analyst to support a new SAP CRM implementation project starting August 11, 2025. This project includes the rollout of SAP s Marketing Automation (Emarsys) by the end of 2025 and the Customer Contact Center (Service Cloud v2) by May 2026. Both solutions will be integrated with our SAP S/4HANA private cloud ERP system. The analyst will lead integration and reporting efforts to align with business needs.
Key Responsibilities
- Act as a liaison between business stakeholders, architects, and IT teams to ensure alignment and communication.
- Document business filtering needs and data flows for integrations between:
- Emarsys and S/4HANA (automated email campaigns).
- Service Cloud and S/4HANA (employer/member data interfaces).
- Develop technical specifications and process flows based on filtering requirements.
- Support the design of a reporting database for historical CRM case/activity data.
- Partner with engineers to support development and validate outputs with business stakeholders.
Critical Skills
- Strong communication skills to bridge business and technical teams.
- Experience documenting business requirements, process flows, and technical specs.
- Deep understanding of system integration, data flows, and systems of record.
- Proficiency with Microsoft Office and Azure DevOps.
- Familiarity with SAP Service Cloud, Emarsys, and S/4HANA (HCM and Finance modules).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.