Overview
On Site
Full Time
Skills
Recruiting
Information Technology
Computer Hardware
Hardware Installation
Tablet
Printers
Software Support
Manufacturing
Distribution
Auditing
Lifecycle Management
VoIP
Procurement
Identity Management
IT Security
Regulatory Compliance
Satellite
Office Administration
Vendor Management
Print Servers
Management
Network
Mobile Devices
Printer Management
Application Support
IT Service Management
SLA
Service Management
FOCUS
Communication
Technical Support
Programmable Logic Controller
Law
Job Details
What you will do
Johnson Controls is hiring in our IT department based in Glendale, WI! The Field IT Support Specialist provides a variety of information technology support services including but not limited to connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives.
How you will do it
How you will do it
Required
Preferred
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Johnson Controls is hiring in our IT department based in Glendale, WI! The Field IT Support Specialist provides a variety of information technology support services including but not limited to connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives.
How you will do it
- Hardware installation and support; PCs, tablets, mobility devices, printers, specialized devices
- Software support
- Manufacturing and Distribution site support- Handheld scanners, conveyor systems, Barcode printer, Production floor machine connectivity, Open Blue.
- Virtual Tech Hut/ Live Agent Services
- End-point vulnerability remediation/Assist compliance teams with audit tasks
- PC Lifecycle Management incl, Asset mgmt. tasks
- Local infrastructure service support (Server, network and VOIP)
- On-site Smart Hands (support and liaison with 3rd party & internal JCI Support teams)
- Local Mobile Administration
- IT procurement
- Access management (network share)
- Local IT security compliance (comms room set-up, maintenance & access)
- Satellite office support (including local travel)
- Vendor management
- Data Center support- Tape changes/offsite mgmt, Vendor Escort, Rack and stack
- Local File/Print Server management
- Network Troubleshooting
- Handheld/Label Printer management
- Client-side Application support
How you will do it
- Delivers Field IT Services in accordance with SLA's using JCI Service Management toolset
- Proactive customer communication and focus
- Strong written and verbal communication
Required
- 3 years' experience in a Corporate IT environment
- Associates degree or Bachelor's degree in a Technical field
Preferred
- Previous Corporate IT Support Experience
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.