Desktop Support Technician in Trenton, NJ(Onsite)

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Win 11
Dell/HP PC
Azure
MS Office 365
Outlook
Github
SCCM

Job Details

One of our premier clients is looking for a Desktop Support Technician in Trenton, NJ(Onsite) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.

RESPONSIBILITIES:
Package and deploy software via Microsoft Intune
Configure Zscaler Private Access (ZPA) policies and groups
Support hardware replacement and device setup
Troubleshoot Windows 11 auto-enrollment and security features
Assist with Android and cross-device enrollment
Migrate users from Avaya to Microsoft Teams Phones
Provision and manage accounts across Azure AD, GitHub, Salesforce
Respond to Tier 1/2 technical support requests
Maintain system setup and support documentation

REQUIRED SKILLS:
IT support or endpoint administration
Windows 11 OS configuration and troubleshooting skills
Dell/HP PC hardware configuration and troubleshooting skills
Proficient with Intune AND Azure AD
MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution)
Familiarity with Microsoft 365 account management
Experience with ZPA or similar Zero Trust access tools
Familiarity with GitHub and Salesforce
Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows
Public-sector or multi-project environment experience is a plus

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.