Data Center Technician

Data Center Technician needed for a 6+ Month Contract in Indianapolis, IN!
Our client is looking for a Data Center Technician to do the following tasks.
Laptop Distribution Activities:

• Assist with company device (laptop) issuance to client's employees, approximate timing of these support activities will be Aug-Sept. There will be approximately 120 company employees.
• Resource will need to assist in prepping/setting up and issuing the laptops and help resolve issues.
• Image laptops with RTP image and upgrade RAM as needed. Tracking of laptop distribution and updating tracking spreadsheet. Provide Hypercare support for device issuance and monitor hypercare chat to triage support requests.
• Support users with configuration and printer setup. Track any returned laptops.

Support Tasks and Qualifications

• Escort vendors to server room and other IT areas
• Govern physical access of the data room, supervise/manage all work in the data room.
• Track and receive shipments of server and network equipment. Verify packing slips match contents of packing slips
• Maintain data room documentation and rack elevations.
• Ensure vendors are completing tasks according to client standards. Standards will be provided
• Racking and labeling of any server or network hardware in accordance with set standards.
• Perform server and network cabling tasks following provided cabling matrix following standards
• Perform basic smart hands activities for hosting and network teams
• Assist with on site support of network and hosting related incidents and troubleshooting
• Attend project meetings as required
• Assist with UAT tasks as needed
• Have basic networking knowledge including LAN, WAN, WLAN, VLANs, Trunks
• Previous experience using Service Now or similar ticketing system would be a plus