Coupa Catalog & cXML Specialist

Coupa Catalog & cXML Specialist

Client location: Orlando, FL

Work location: Remote (EST Hours)

Duration of Assignment: 5+ months

W2 Only Position

JOB DESCRIPTION:

• As a Coupa Catalog and cXML Connectivity Specialist, you will be part of a dynamic team that is making a difference to enhance the quality of spend data through the enablement of standard purchasing and invoicing channels. You will be responsible for on-boarding new Coupa catalogs, sustaining existing punchout and hosted catalogs, creating new cXML connections and ensuring the stability of existing connections within the Coupa platform. You will work closely with cross-functional teams, including Sourcing, DWSS Shared Services, suppliers, and other internal stakeholders, to optimize procurement efficiency and ensure a seamless and procurement experience for the end user.
• Set up new Coupa Catalogs and supplier cXML connections, including hypercare supplier exiting catalog errors and issues.
• Research and recommend suppliers that should be transitioned to catalog and or other "guided buying" channel.

Qualifications:

• 5-7 Years supporting Catalog solutions like Coupa, Ariba, and or BuyerQuest.
• 2 Years supporting Coupa solution.
• Enjoy working with new users, ability to explain work being performed to others.
• Ability to document the process and maintain documentation for audits.
• Flexible to support global business operations.
  • Create and manage Coupa punchout and hosted catalogs, including items, taxonomy, and content groups.
  • Ensure product and service information is accurate, complete, and consistent with current procurement policy and purchasing guidelines.
  • Manage supplier onboarding to the Coupa Supplier Portal (CSP) and identify candidates for e-enablement through cXML connections.
  • Collaborate with suppliers to establish and configure cXML integrations for automated PO and invoice exchange.
  • Ensure cXML data adheres to Coupa s formatting and validation requirements.
  • Guide suppliers through the cXML setup process, including testing and troubleshooting.
  • Support the governance and monitoring of finance system compliance in accordance with company policies, standards and SOX requirements.
  • Research and troubleshoot issues (data or process) and take appropriate action to resolve issues.
  • Respond to user inquiries through the DFS STP ServiceNow support queues and resolve catalog or cXML-related issues.
  • Partner with IT and other Segments to extensively test system enhancements and modifications to ensure the integrity of the system s functionality and its data.
  • Participate in continuous improvement initiatives including requirements gathering, build, testing services and maintenance.
  • Stay up-to-date on Coupa best practices and industry trends.

Required Education:

• BA/BS preferred.