Field Service Technician

Job Title: Field Service Tech - Controls

Location: Any location in USA

Position Type: Full Time

Note:

This is a 100% travel position with a company vehicle provided! A clean driving record is required.

About the position

• The technician ensures proper installation and operation of designated Client products including installation, commissioning startup, training, maintenance, troubleshooting and repair.
• Technicians will consult with engineering to analyze and remedy problems and to train the customer employees in proper maintenance and operational tasks for maximum efficiency and customer satisfaction.

Deliverables & Responsibilities

• Perform installation under the direction of more experienced employees.
• Maintains positive and professional attitude with customers.
• Accountable for proper start up, operation of all electrical, electronic/control systems, and mechanical components, proper sequencing/Interlocking, and proper calibration, and applications of each of these systems
• Conducts operator skills training for selected customer employees including but not limited to start up sequence, troubleshooting, electrical and mechanical basics, and control systems operations.
• Generates written field service reports for daily activities; submit reports as required.
• Coordinate and communicate with Client sales, engineering, and manufacturing groups for product or process issues, including warranty, design recommendations, and reporting of any/all damage to equipment during shipment or installation.
• Work closely with the Functional Leadership, Product Support Managers, and Office Support Staff to ensure accurate service reports, and associated billing.
• Be available for emergency dispatch; 7 days a week, 24 hours a day to support our customers and staff.

To be successful in this role, your experience and competencies are:

• High school diploma or general education degree (GED); some previous work-related experience is a plus; or a combination of education and experience equivalent as deemed sufficient by management.
• Minimum 0-2 years experience in construction, manufacturing, or related fields
• Prefer 0-2 years of experience in the HMA, Concrete, or Combustion Industries
• Knowledge of electrical and electronic circuits
• Ability to read and understand mechanical, electrical, and electronics blueprints and designs.

Knowledge of circuitry, pneumatic, hydraulic, and other power transmission equipment