W2 - Business Analyst with IT Service Management (ITSM)

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Business analyst
ITSM
IT Service Management
Service Management

Job Details

Position: Business Analyst with ITSM
Location: Des Moines, IA 50309 (Hybrid)
Duration: Long term 6-12+ Months (contract)
Skills minimum of 5 years of experience:
  • Ability to effectively prioritize and execute tasks while under pressure
  • Ability to ensure that user expectations are met during the testing process
  • Ability to identify and analyze suitable opportunities for test automation
  • Ability to prioritize and manage multiple projects, and project activities, simultaneously, while meeting established deadlines.
  • Create and execute test plan
  • Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Azure DevOps (ADO), Atlassian s Jira, IBM s Rational Team Suite (RTC).
  • Business process definition, requirements definition, and development and support of integrated business applications
  • Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation
  • Demonstrate strong verbal and written communication skills
  • Knowledge of business process analysis, techniques, design, and development
  • Requirements and Use Case documentation
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