Overview
Remote
Depends on Experience
Contract - W2
Skills
Business Analysis
Management
DevOps
Customer Experience
Analytical Skill
Attention To Detail
Aviation
Communication
Conflict Resolution
Microsoft Azure
Problem Solving
Quality Assurance
Technical Communication
User Experience
User Stories
Writing
Job Details
Role Description
We are seeking a proactive and detail-oriented Product Operations Analyst who thrives at the intersection of product and engineering. In this role, you will take ownership of writing clear user stories, managing product triage, driving release readiness, and ensuring the quality of new features. You will work independently while collaborating closely with Product and Development leads to keep releases on track and customer experience front of mind.
Key Responsibilities
- Translate business needs into well-structured user stories and acceptance criteria (Azure DevOps).
- Own triage of customer-reported issues, ensuring accurate prioritization and timely resolution.
- Coordinate with Development Leads and Product to manage and communicate release cycles.
- Verify builds for quality and completeness before production deployment.
- Provide clear technical and non-technical communication across distributed teams.
- Advocate for user experience throughout the product lifecycle.
Qualifications
- 3 5 years experience in business analysis, quality assurance, or a similar hybrid role.
- Proven ability to work independently and manage competing priorities.
- Strong organizational, analytical, and problem-solving skills.
- Exceptional attention to detail with a track record of catching gaps or edge cases.
- Strong written and verbal communication skills.
- Familiarity with Azure DevOps or similar platforms.
- Experience in business aviation is a plus but not required.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.