Business Systems Analyst

Description

We are looking for a skilled Business Systems Analyst to join our team on a long-term contract basis in Tempe, Arizona.

Key Responsibilities

• Lead the development of Remediation Analysis Documentation (RADs) for retained Edge systems and third-party services, including:
• A Word document summarizing the application, its business purpose, and current integrations with Phoenix.
• A Visio diagram illustrating current-state integration flows.
• An Excel workbook detailing field-level data and integration specifics.
• Collaborate with business and technical SMEs from Edge teams to validate current-state documentation and confirm system disposition (Retain or Replace).
• Participate in future-state validation workshops to:
• Understand how Edge systems will integrate with SAP (PegaCIS).
• Identify change impacts for internal users and external customers.
• Capture gaps where SAP's out-of-the-box functionality does not meet business needs, requiring configuration or customization.
• Develop future-state documentation for Edge teams and third-party vendors, including:
• Functional requirements and interface specifications.
• Testing scenarios and data conversion details.
• Training considerations, reporting needs, and configuration guidance.
• RAID (Risks, Assumptions, Issues, Dependencies) tracking.
• Updated future-state integration diagrams.
• Review and contribute to Functional Design Documents (FDDs) and Technical Design Documents (TDDs) related to Interface (I) objects in the SAP RICEFW framework.
• Serve as a liaison between Edge developers, Third-Party technical teams, and the CustMod program (SRP and System Integrator) to ensure alignment on interface design and delivery.
• Support testing and deployment activities to ensure successful integration of Edge and third-party systems with SAP at go-live.

Requirements

Qualifications (Required)

• 5+ years of experience as a Business Systems Analyst, preferably in the utilities / energy sector.
• Strong understanding of system integration, interface design, and data mapping.
• Proficiency in documentation tools including Microsoft Word, Excel, Visio, Project, PowerPoint, and collaboration platforms like JIRA and Confluence.
• Ability to speak both technical and business languages, translating requirements and impacts across stakeholder groups.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Comfortable working within a structured IT organization and navigating multi-vendor environments.

Qualifications (Preferred)

• Experience with SAP for Utilities (S/4 and V2), particularly in large-scale CIS implementations or migrations.
• Familiarity with legacy-to-modern transitions, especially involving Edge or third-party systems.
• Experience working with RICEFW objects, especially Interface (I) types.
• Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

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