Salesforce Administrator

This is contract to hire role, and client is unable to sponsor at this time. Mostly remote, occasional onsite meeting so seeking candidates in Boston, NYC or Chicago areas 

The Senior Salesforce Administrator will lead the ongoing development and maintenance of Salesforce environments. They will be responsible for working closely with sales, marketing, support and customer success teams to understand their needs and implement solutions within Salesforce.

Responsibilities

Collaborate with business stakeholders and technical teams to gather requirements and define solutions on the Salesforce platform.

Participating in technical design sessions; create technical solution documentation aligned with the business objectives and goals.

Responsible for matching business process and automation requirements to the capabilities of Salesforce, including, but not limited to, managed and unmanaged packages, complex data model, integration, role hierarchy, sharing and security model.

Prepare reports using various visualization and data modeling methods.

Design, develop, and maintain advanced Salesforce solutions, including custom objects, workflows, validation rules, process builder and flows.

Perform code reviews and provide technical guidance to ensure best practices and adherence to Salesforce design and development standards.

Stay up to date with Salesforce releases and new features, and propose enhancements or improvements to existing solutions.

Collaborate with stakeholders to develop and execute data migration and system integration strategies.

Troubleshoot end user issues & act as an escalation point for other team members.

Collect, refine, and prepare data for analytics and visualization.

Skills / Experience

5+ years of experience in Salesforce configuration, development and administration

Strong experience working in Tableau and/or Salesforce CRM Analytics

Salesforce certification

Extensive experience with Salesforce configuration, including workflows, validation rules, Process Builder, Flow and security controls

Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs

Experience in documenting business processes for future state improved processes and system designs

Strong knowledge of CRM software quality assurance best practices and methodologies

Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills