Salesforce Program Architect

Position: Salesforce Program Architect

Location: Houston TX/Remote

Duration: Full Time

Job Description:

Executive Pre-Sales Engagement

• Lead executive-level discovery conversations with client stakeholders to understand goals, pain points, and business value drivers
• Facilitate solutioning workshops, whiteboarding sessions, and roadmap conversations with C-level, IT, and business teams
• Translate customer challenges into compelling solution narratives, value propositions, and technical roadmaps
• Align proposals with customer transformation goals and priorities (e.g., growth, efficiency, compliance, CX)

Solution Architecture & SOW Creation

• Own the design and architecture of Salesforce solutions across Sales, Service, Experience Cloud, CPQ, Marketing Cloud, etc.
• Define scalable architectures that include integrations, data strategy, security, and user experience
• Produce clear, detailed statements of work (SOWs), estimates, delivery models, and assumptions
• Collaborate with product owners, architects, and engineering teams to ensure feasibility and alignment

Technical Program Leadership

• Oversee program delivery from strategy through execution, ensuring alignment to business outcomes
• Manage risks, scope, timelines, and stakeholder communication across workstreams
• Drive Agile practices, backlog grooming, sprint planning, and cross-team collaboration
• Ensure governance, release management, and post-deployment success metrics

Technical & Functional Expertise

• 7+ years in Salesforce architecture, development, or solution consulting
• Deep knowledge of Sales Cloud, Service Cloud, CPQ, Experience Cloud, Marketing Cloud
• Experience with integrations (MuleSoft, REST/SOAP APIs, SAP), security (Shield, SSO), data migration, and cloud architecture
• Ability to balance declarative and custom solutions, leveraging best practices in scalability and performance

Customer-Facing & Strategic Skills

• Proven ability to lead executive discovery, strategy, and roadmap sessions
• Experience in pre-sales, proposal development, SOW writing, and pricing models
• Comfortable navigating both technical stakeholders and business executives
• Strong communication, negotiation, and storytelling skills

Delivery Leadership

• Experience leading cross-functional delivery teams in complex enterprise environments
• Familiar with Agile/Scrum methodologies, Jira, Confluence, DevOps, Copado, Git
• Ability to translate vision into execution while keeping teams aligned and on track

Preferred Qualifications:

• Salesforce Certifications: Application Architect, System Architect, CPQ Specialist, Marketing Cloud Consultant, Integration Architect
• Project/Program Certifications: PMP, Certified ScrumMaster (CSM), SAFe Practitioner
• Previous experience working in a Salesforce consulting partner or system integrator environment