Knowledge Engineer (Onsite)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

If you are interested in furthering your career with Kyra and help us improve theway governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Title

Knowledge Engineer (Onsite)

Required Skills and Experience

* A minimum of 7 years of IT and business/industry work experience.
* Experience with document management, groupware, relational database systems, data warehouse and data mining, Web and systems analysis/development.
* Experience with PeopleSoft HCM module.
* Experience with User Acceptance Testing (UAT).
* Managing the day-to-day operations.
* Ensuring the quality and timely completion of projects or services.
* Providing technical and subject matter expertise in fulfillment of Customer SOWs.
* Participating as a senior team member providing high-level consulting services.
* Planning, organizing, and executing tasks in successful delivery of projects or services.
* Developing and defining strategic visions.
* Planning, directing, controlling, scheduling, coordinating, and organizing management of tasks.
* Providing Customer interface in fulfillment of Customer SOWs.
* Possessing authority and responsibility for the execution of Customer SOWs.
* Planning, organizing, and overseeing all subordinate work efforts.
* Ensuring quality standards and work performance on Customer SOWs.
* Organizing, directing, and managing support services.
* Applying administrative, consultative, and technical expertise in fulfillment of Customer SOWs.
* Planning, organizing, executing, and controlling project tasks in successful delivery of projects or services.
* Interfacing with Customer on a day-to-day basis to ensure timely delivery of project or services.
* Applying a broad set of management skills and technical expertise as a project leader.
* Providing solutions through analysis.
* Directing subordinates in the completion of tasks orders.
* Organizing, directing, and managing support services.
* Assigning tasks and overseeing projects or other services under the Customer SOWs.
* Directing activities in fulfillment of Customer SOWs.
* Training Customer personnel through formal classroom courses, workshops or seminars.
* Highly proficient in both spoken and written English.
* Communications support for training, agency engagements, and information sharing with stakeholders.
* Change Management.
* Project Management of projects associated with this effort.
* Completing testing of proposed solutions as implemented.
* Working through testing defects.
* Reporting and understanding retesting requirements.

Primary Responsibilities

* Testing Support.
* Preparing for and completing user acceptance and parallel testing of business processes in conjunction with the, People First project, and the Division.
* Reviewing and understanding functional designs to confirm statewide payroll processes are functioning as expected and validating calculations.
* Working with Division and UAT support team to document testing results and resolve all issues.
* Business Process Changes Support.
* Understand current and future processes and evaluate change impacts based on business process models and Project documentation.
* Providing HCM and payroll business processes subject matter expertise to the Division during working sessions with the project.
* Providing subject matter expert recommendations and alternate business solutions to business processes to better meet the Division needs.
* Reviewing Division payroll data needs and supporting and documenting the creation of PeopleSoft queries to meet those needs.
* Reviewing and preparing desk procedures, job aids, and learning tools (e.g., manuals) to support the Division and agency personnel in performing payroll activities.
* Preparing the Division to identify and adapt to the business process changes.
* Collaborating with the Division Training Team to provide knowledge transfer on HCM processes for Division and Agency users.
* Project Management Support.
* Identifying Division risks associated with the business process changes and recommending solutions (e.g., business process changes, policy updates).
* Use and share Enterprise Resource Planning (ERP) lessons learned and best practices with the Division that may promote efficiency and help to identify and mitigate potential risks.
* Identifying and recording business process change impacts (e.g., policy changes, business process updates) and working through solutions with the Division.
* Managing tasks associated with this effort.

Education

* Bachelor s or Master s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.

Location

Tallahassee, FL

Duration

Long-Term

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. for more information.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.