Overview
Hybrid
$100 - $120
Contract - W2
Contract - 09 Month(s)
Skills
User Experience
Operational Excellence
Vendor Relationships
Program Management
UX Metrics
Risk & Change Management
Data Analysis
Product Lifecycle Knowledge
UX methods
vendors
Trusted Tester
UX operations
Job Details
Job Title: UX Operations Specialist
Location: Boulder CO, 80301- Hybrid
Duration: 9 months
Role Overview
- The UX Operations Specialist drives operational excellence, strategy, and user-centered processes across the UX Research organization. This role manages scalable programs, vendor operations, and cross-functional collaboration to enhance research efficiency and impact product decisions.
Key Responsibilities
- Manage and scale Trusted Tester research programs across teams and vendors.
- Build and optimize UX operations, processes, and reporting frameworks.
- Conduct data-driven analysis to identify opportunities, streamline workflows, and inform strategy.
- Partner with UX, PM, Eng, and Legal to align goals, ensure execution quality, and track metrics.
- Manage budgets, vendor relationships, and operational documentation.
Required Qualifications
- 5+ years managing large, complex UX or research programs.
- Strong knowledge of UX methods, operations, and analytics.
- Experience managing vendors, budgets, and cross-functional workflows.
- Excellent communication, stakeholder management, and problem-solving skills.
Preferred Skills
Program Management | UX Metrics | Risk & Change Management | Data Analysis | Product Lifecycle Knowledge | UX Business Acumen
Top Daily Focus
- Deliver seamless Trusted Tester program operations.
- Oversee vendor management and quality assurance.
- Report budgets and drive process improvements.
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