Project Manager

Role: IT Project Manager

Location: Remote (Pacific to Central time zones, preference for Bay Area, CA with hybrid/remote and occasional in-office for critical meetings)

Duration: 6+ months contract-to-hire, with possibility of extension

Must have skills:

• Experience working w/cross-functional technical teams
• Experience w/executing programs though the end-to-end product lifecycle
• Ability to clearly communicate and facilitate the execution of complex ideas and solutions

Job Description:

The Technical Program Manager will drive end-to-end execution of technical initiatives within the Digital Experience Organization. This role requires a strategic thinker with strong program management experience, technical expertise, and the ability to lead cross-functional teams (Product, Engineering, Architecture, Marketing, Analytics, Design) to deliver complex programs. You will ensure planning, execution, risk management, dependency alignment, and stakeholder communication while fostering relationships across teams and organizational levels.

Responsibilities

• Develop and maintain project plans, ensuring transparency in program status, assignments, dependencies, and outcomes.
• Collaborate with SMEs to simplify complex technical concepts and drive data-driven decisions across product, engineering, design, and data science teams.
• Define program outcomes, deliverables, milestones, and dependencies.
• Align cross-organization initiatives through outcome planning, dependency management, and impediment removal.
• Identify, communicate, and mitigate project risks, resolving conflicts and issues with cross-functional teams.
• Anticipate bottlenecks, lead escalations, balance business needs with technical constraints, and demonstrate sound judgment.
• Support quarterly and fiscal-year roadmap planning and prioritization.
• Manage daily project activities, meetings, and communication plans to meet milestones and objectives.
• Organize and facilitate user acceptance testing (UAT) to ensure timely, high-quality product releases.
• Collaborate with TPMs, stakeholders, and technology leaders to determine optimal technical implementation methods.
• Engage engineering leadership to build and track clear delivery plans.
• Communicate program progress to stakeholders, from individual contributors to senior executives.
• Schedule cross-team collaboration points, driving decisions with technical teams and partners (e.g., Finance, Legal, Marketing) across global time zones.
• Create visibility for multiple projects across sprints and quarters.
• Facilitate roadmap prioritization across projects impacting partner teams.

Ideal Candidate

• Possesses strong technical expertise and the ability to instill urgency and influence leaders and peers.
• Proactively manages stakeholders and builds customer relationships.
• Thrives as an equal partner with Engineering Leaders, Architects, Product Managers, and Experience Designers.
• Adapts to a fast-paced, timeline-driven, agile environment.

Minimum Qualifications

• Bachelor s degree in Engineering, Computer Science, Business, or a related field.
• 8+ years as a Technical Program Manager, Technical Product Manager, or Product Manager.
• Extensive experience with complex, multi-team software engineering initiatives in a fast-paced, agile environment.
• Strong technical background, detail-oriented, with excellent problem-solving skills.
• Exceptional communication skills for diverse audiences.
• Passion for process and operational excellence.
• Proficient in leveraging technical tools to scale programs and solutions.
• Experience with Confluence, Asana, Jira, Mural, or Lucidchart (preferred).
• Commitment to continuous learning and self-improvement