Endpoint Support Technician

Endpoint Support Technician

6 Months

Sacramento, CA

Seeking experienced Endpoint Support Technicians to provide the following components: 

• Work on-site at client office locations
• Occasionally drive personal vehicle between client office locations
• Provide Technology Support for upcoming Windows 11 Lifecycle
• Perform computer user data and software inventory services
• Perform lifecycle replacement computer services
• Provide computer technical hardware & software assistance
• Perform user, hardware, software inventory services
• Perform conference room support services
• Perform committee and board meeting support
• Complete assigned tasks in Service Now Ticketing System

Mandatory Requirements

• Contractor must be able to deliver a fully functional and operationalized solution.
• Must be physically able to perform the duties of the position and MAY be required to pass a client medical examination and Fitness for Duty screening.
• Must be available to work on site at client office locations. 
• Customer support background experience

Technical Requirements

• Work Delivery - Ability to work with minimal direction, yet also work in a team environment.
• Physical Duties - Ability to lift up to 50lbs.
• Report to Supervisor, IT Platform Services
• Install, maintain, diagnose, and prepare computer hardware, printers, plotters, and related peripheral equipment with Microsoft software products in a networked environment.
• Diagnose, research and resolve computer issues.
• Provide technical support for client Committee and Board Meetings

Desirable Qualifications

• CompTIA Technician

*It is expected that the contractor will be available to work on-site full-time Monday thru Friday.