Sr. Active Directory Administrator / Technical Specialist

Trigyn's direct government client has a long-term contract assignment (12 Months) for Sr. Active Directory Administrator / Technical Specialist in Raleigh, NC. The particulars of the opportunity are below:

Description:
This will be a lead role to include ticket assignment, training, queue management, and daily reconciliation with HR data.

? This consultant will manage the daily deactivation and daily leave of absence (loa) reports from Human Resources to ensure ServiceNow request has been sent in parallel to Beacon/Fiori.
? This consultant will perform queue Management review to ensure the right ticket is closed at the right time.
? This consultant will be responsible for training all Account Management staff in all team processes and procedures.
? This consultant will be responsible for daily ticket assignments.

This consultant will serve as a lead resource with specialized knowledge and experience in account management. Demonstrates expertise in conveying technical and functional concepts for data protection. Accounts and Access Management uses technical expertise in the Operations and Security of Information Technology Infrastructure, and an understanding of business needs to evaluate assigned IT incident and problem user requests to appropriately prioritize and evaluate business impact.

? Candidate performs advanced level professional work in account administration and analyzes information to create and/or modify accounts for new employees and/or existing employees.
? Ability to independently resolve problems through advanced system analysis and troubleshooting procedures.
? Receives logs and fully documents requests from the business using ServiceNow.
? Ability to capture incidents and resolve incidents within ServiceNow and issues identified by the business with the ability to document resolutions providing weekly status reports to Management.
? Considerable knowledge is demonstrated by an understanding of critical information technology operations and security.

Project Management:
Ability to lead projects that require directing the work of others. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas:
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security:
It is the responsibility of all Technical Services Staff to be aware of security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered Security Policies and standards.

Required/Desired Skills:
? Advanced level resource with specialized knowledge and experience in account management administering Active Directory. (Required 3 Years)
? Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. (Required 3 Years)
? Advanced knowledge of appropriate security measures of the organization. (Required 3 Years)
? Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. (Required 3 Years)
? Ability to analyze and assess client needs to develop effective and appropriate solutions. (Required 3 Years)
? Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. (Required 3 Years)
? Analysis of technical and user documentation for technical assistance and support (Required 3 Years)
? Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. (Required 3 Years)
? Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. (Required 3 Years)
? Demonstrates initiative in solving problems associated with projects and daily work. (Required 3 Years)

For Immediate Response call , or send your resume to

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.