UX Designer IV

Job#: 2085193

Job Description:

***If interested in the opportunity below please email a copy of your resume to ***

Position: UX Designer IV

Location: Fully Remote

Onsite Requirement: Remote

Long-Term Contract

Description:

Join our UX Team as we re-imagine and reinvent how large Telecoms can better interact with and support their customers in a way that is more modern, digital-first, intuitive, and friendly. Design user experiences used by millions of people everyday, take on complex tasks and transform them into intuitive, accessible and easy-to-use designs. Collaborate with teams of Designers, Researchers, Engineers and Product Managers throughout the design process-from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them. Bring your experience in Design Thinking and your pragmatic user-centered and data-informed design approach to create innovative, usable, great-looking products that people love to use.

What you'll do:

• Use your UX expertise to design (and redesign) a diverse set of experiences and products from websites and mobile apps to chatbots and support tools.
• Use Design Thinking, storytelling, UX, and prototypes to compellingly convey the vision, flow, and features of the product you are designing.
• Create concepts, site maps, flows, navigation strategies and prototypes
• Lead the development of mental models, user flows, and customer-journey maps based on data
• Collaborate with fellow UX designers, researchers, and team members to generate ideas and get feedback on your designs.
• Mapping customer journeys, visualizing concepts through story boards, prioritizing scalable information architecture, laying out detailed workflows around tech constraints, building intuitive interactions, and prototyping
• Crafting pixel-perfect mockups by using your creativity, delivering detailed design specs and assets to engineering teams, verifying implementation quality, and tracking success metrics
• Advocating for user-focused design, representing the voice of our customers throughout the design process.
• Successfully work with developers, project managers, and other internal teams to get your designs into production.
• Work on several projects simultaneously while meeting tight deadlines.

What youll bring to the team:

• 3+ years of direct professional experience across a range of design approaches and methodologies, from persona development to prototyping and the many steps in between
• A proven track record of delivering excellent experiences that meet user needs, product requirements, and strategic business objectives
• Excellent interpersonal skills with the ability to clearly articulate a problem space, sometimes in various ways to meet the needs of different
• Exceptional attention to detail and ability to balance multiple work streams
• Strong working knowledge of Adobe XD and other design tools
• Understanding of common software project management practices and Agile development
• A passion for collaboration, iteration and receiving feedback.
• Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile (e.g., Android and iOS).
• UX DESIGNER IV 5-10 years interaction/graphic design experience across a variety of digital media;
• Bachelor's degree in UX, Graphic Design, Interaction Design, HCI, Design or a related field
• Portfolio highlighting multiple projects that demonstrates experiences crafting usable digital interfaces.
• Experience in user & stakeholder interviewing, concept ideation, design strategy, and digital prototyping.
• Strong understanding of graphic design and interactive tools such as Sketch, Figma, Adobe Creative Suite, InVision, Framer, etc. (And have the drive to always learn and experiment with new tools.)
• Experience leading design activities within both agile and waterfall environments
• Entrepreneurial Spirit + Collaborative Drive: You're excited to help us build the culture of our new team, a self-starter who is comfortable being proactive and youre eager to work with your teammates to make your designs and our team better.
• Creative Thinker + Problem-Solving Mindset: You're great at wrangling complex problems and finding clarity and simplicity. You think strategically about any design challenge and seek to create holistic, compelling products that serve the end user.
• Empathetic + Fun: You're well-versed in user-centered methodologies and design thinking. You design for consumer needs first and foremost. Oh, and you're great fun to work with.
• Communication Skills: You have excellent communication, storytelling, presentation, project management, and organizational skills. You're able to tell compelling stories about your work to partners and team members. Excellent ability to explain complex design decisions to experts and non-experts
• Motivated, Self-Starter: who is passionate about Design and its various dimensions. You enjoy living by your craft and developing user-centered solutions for complex problems.
• Knowledge or expertise in one or more of the following is a plus: visual design, machine learning, mobile applications, web applications, messaging interfaces, illustration, motion graphics, video/film production.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.