Telecommunication Analyst

Overview

On Site
$50 - $60
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

Contract Management
Billing
Enhanced 9-1-1
Invoices
KPI
Telecommunications Billing
Telecommunications Expense Management
Telecommunications
Vendor Relationships
Vendor Management
Telecommunication Skills

Job Details

About Cogent Infotech
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Job Title Telecommunication Analyst Location- Boston, MA Duration 6 Months
ONSITE ROLE
Job Summary:
Telecommunications Analyst with experience analyzing and interpreting complex telecom billing data to ensure accurate invoicing, cost optimization, and contract compliance. Proven ability to develop detailed reports and executive-level presentations to communicate findings, track KPIs, and support data-driven decision-making. Skilled in managing vendor relationships, resolving billing disputes, and reviewing telecommunications contracts to secure favorable rates and terms, including familiarity with ITT72.
Detailed Description of Services:

  • Analyze and interpret telecommunications billing data to ensure correct billing and identify cost-saving opportunities.
  • Develop reports and presentations to present findings to management and stakeholders.
  • Track and monitor key performance indicators (KPIs) related to telecommunications usage, costs, uptime and time to repair.
  • Contract Management: Review contracts to ensure the receives the best possible rates and terms; knowledge of ITT72 a plus.
  • Work with vendors to resolve billing disputes and service issues.
  • Stay updated on the latest telecommunications technologies and industry trends.
  • Process Improvement: Maintain accurate and up-to-date records of all telecommunications assets and services.
  • Verify E-911 location information.
  • Identify and implement process improvements to streamline telecommunications expense management.

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you re excited about this role but don t meet every requirement, we still encourage you to apply
Join Us
At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

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