Systems Administrator

Overview

On Site
$38 - $43
Contract - W2

Skills

System administration
Microsoft Technology Associate (MTA)
Microsoft Certified Solutions Associate (MCSA)
Microsoft Certified Technology Specialist (MCTS)

Job Details

Responsibilities -

  • Work within a fast-paced environment, supporting regional solutions to ensure our client's services are optimized and reliable.

  • Oversee the remote implementation, configuration, maintenance, troubleshooting, and repair of systems in an enterprise environment.

  • Serve as the company liaison with clients and vendors on both administrative and technical matters.

  • Interpret clients' needs and work collaboratively toward resolution.

  • Lead, implement, and troubleshoot complex and specialized solutions.

  • Address escalated break/fix issues and ensure timely resolution.

  • Consult with leadership to identify appropriate inventory stocking levels and reorder points for spare pool inventory.

  • Clearly communicate service offerings and performance expectations to leadership.

  • Provide copies of all relevant information from any third-party supplier agreements, when necessary.

  • Advise customers of changes in hardware or software that are deemed incompatible, unapproved, or non-standard.

  • Collaborate with vendors, clients, and CDW leadership to develop effective strategies.

  • Manage to key performance metrics to ensure compliance with SLAs.

  • Maintain strong vendor relationships to support ongoing operations.

  • Lead and facilitate the development and standardization of best practices.

Qualifications:
5 years of experience
Experience in a Systems Administrator role
Security+ certification
Must possess an Operating System (OS)/Application Certification. Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Technology Specialist (MCTS) certification.

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