Senior Technical Support Analyst

  • Petersburg, VA
  • Posted 18 hours ago | Updated 10 hours ago

Overview

On Site
$$36-38 / hr
Contract - W2
Contract - 11 month(s)

Skills

Technical Support Analyst

Job Details

Job Description:
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security, and systems groups.
  • Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment.
  • Identifies and resolves basic communications problems.
  • Prepares or assists in the preparation of service record documentation.
  • Shows awareness of standards and regulatory requirements related to assigned tasks.
  • Provides technical assistance and support for applications and hardware problems.
  • Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software.
  • Reviews and recommend procurement of information technology equipment.
  • Maintains the necessary security controls over software.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.