Overview
Skills
Job Details
Key Responsibilities:
Requirement Gathering: Work closely with stakeholders to understand business needs and translate them into Salesforce solutions.
Process Optimization: Identify areas for improvement and recommend enhancements using Salesforce capabilities.
System Configuration: Collaborate with developers to configure and customize Salesforce applications.
Data Analysis & Reporting: Utilize Salesforce tools to generate insights and support decision-making.
Stakeholder Communication: Act as a liaison between business teams and technical teams to ensure seamless implementation.
Testing & Deployment: Oversee system testing, troubleshoot issues, and support deployment activities.
Required Skills:
Strong understanding of Salesforce CRM and its functionalities.
Experience in business analysis, process mapping, and requirement documentation.
Ability to work with Salesforce automation tools, dashboards, and reports.
Excellent communication and problem-solving skills.
Knowledge of AppExchange, data management, and collaboration tools