Overview
On Site
$25 - $28
Contract - W2
Skills
Information Technology
Technical Support
Laptop
Customer Service
Management
Computer Hardware
Computer Networking
Job Details
Note: This role will support operations in Lenexa, KS and Fife, WA.
Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Role responsibilities: Provide basic technical support. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
- 1 - 3 years of related work experience, or an equivalent combination of education and experience.
- 1 - 3 years of customer service experience.
- Excellent communication skills.
- The ability to work in a team environment and commit to a flexible work schedule.
Preferences:
- 1 - 3 years technical experience a plus.
- Previous experience troubleshooting desktop, printer and notebook issues.
- Very strong user and support of MSOffice.
Rate: $25-28/hour (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.