Senior Implementation Analyst - QuickBooks Capital Credit

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

One out of every two small businesses fails within their first five years, most often due to running out of cash. QuickBooks Capital is on a mission to make a dent in that statistic, by providing small businesses access to the capital they need when they need it, leveraging the data inside QuickBooks for faster and better decisioning. This way, our customers never again have to worry about not making payroll or saying no to a business opportunity. That's how we power prosperity.

QuickBooks Capital is a nimble and high-priority start-up within Intuit that is looking to reinvent small business borrowing. We are the fastest growing SMB lending business in the market. We are looking for top talent and team members that love new challenges, cracking tough problems, working cross-functionally and with great passion for our customer. If you are looking to join a fast-paced, innovative and incredibly fun team, then we encourage you to apply.

This role will focus on the credit decision engine (Camunda), converting our high growth policies into a reality. You will partner closely across many sectors of the organization to make this happen; product, credit policy, engineering, operations and underwriting. Each policy you implement directly affects the touchpoints with our customers to continue offering a highly sought after product on our platform. If you are a data expert, you will get an exciting opportunity in an innovative industry which combines finance and tech. We are building accessible, affordable and world-leading financial products for our customers!

Qualifications

• MS/PhD in related fields such as Statistics, Operational Research, Industry Engineering, Computer Science etc. Or bachelor's degree in same fields with 5+ years equivalent practical experience
• Have a track record of related work experience in data exploration and data pipeline development works under defined business scope and large-scale transactional datasets
• Experience or knowledge of the following decision platforms is beneficial but not required: Camunda, Provenir, FICO Blaze, Powercurve, SAS RTDM, Zoot, Drools, OpenCPU
• Familiarity with the concepts of business process modeling notation (BPMN) or decision model notation (DMN) is advantageous
• Proficient in data query, data processing and analytics tools (i.e. SQL/Hive/Hadoop/Tableau)
• Knowledgeable with data tools and frameworks (i.e. Python, Java, R, Spark)
• Familiar with engineering fundamentals: version control systems (i.e. Git, Github) and workflows, and ability to write production-ready code
• Detail oriented and with great vision on how to develop data-driven products
• Excellent communication skills and ability to learn fast, and confidence in taking ownership
• Able to work in a fast-paced working environment

Responsibilities

• Partner with our credit strategists to design new lending products, develop automation driven underwriting policies, and drive more efficient acquisitions
• Conduct data quality audits and assurance on implemented tags, identify data collection issues, propose improvements, and oversee their implementation
• Evaluate all the possible data sources by exploring different products in the QuickBooks ecosystem. Plan and design together with data scientists and data engineers on our data architecture, pipeline and features
• Be a great thought leader to ensure all the business needs are met and all corner cases are evaluated and checked in our data ETL process
• Explore new technology shifts in order to determine how they might connect with the customer benefits we wish to deliver
• Use cloud-based databases (e.g. S3, EMR and SageMaker in AWS, Spark) to mine massive scale transactional data to credit risk analyses and translate those into actionable business opportunities
• Build ownership and leadership by working collaboratively with business partners (product development, product management, marketing, data engineering, compliance, underwriting team etc.) to design new products to increase our market share