Overview
On Site
BASED ON EXPERIENCE
Contract - W2
Contract - Independent
Skills
NETWORK
IP
SPLUNK
SOLARWINDS
MONITOR
NETWORK TECHNICIAN
SERVICENOW
TICKET
ITSM
NETWORK TECHNICIAN
SERVER
BATCH
CATALYST
SCRIPTING
MAINFRAME
PYTHON
ANSIBLE
EXPERIENCE
DNS
SUPPORT
Job Details
Network Technician - Advanced
Daily Responsibilities:
Qualifications:
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Onsite:
Fully Onsite & Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
Candidates from SC, NC, and GA will be preferred.
Candidate should also be comfortable with daily commute as mass transportation is not reliable.
Shift:
Night shift 6:00PM - 6:00AM; 2 days on, 2 days off, 3 days on, 3 days off.
Schedule will allow for every other weekend off.
About the Job
- Duration: 12-month contract with possibility of extension
- Location: Anderson, SC, 29625
- Job ID: 7394
Daily Responsibilities:
- Monitors Clemson network, server, and application elements, resolves incidents and service requests and/or consults with the subject matter expert team for incident resolution. Applies simple state-of-the-art technology to meet and improve the network control center.
- Control network and system processing. Responds to customer inquiries and alters via emails, incoming calls, and walk-ins. Conducts routine inspections on equipment and reports any abnormalities. Other operational duties as assigned, such as meetings, project work, administration and facilities requirements.
- Configure network and system resources and maintain corresponding system records and documentation. Provides Tier II support as per SME agreements. Performs periodic maintenance and monitoring of computer systems. Performs pre-configured port activations on network switches.
- Prepares and reviews documentation for use in operations for training and the knowledge base. Participates in training and cross-training for the Tier II. Provides customer service for all information and/or telecommunication network systems support areas.
Qualifications:
- 5+ years IP Network Troubleshooting
- 3+ years DNS Configurations
- 3+ years Understanding of monitoring tools (Splunk, Solarwinds)
- 2+ years ServiceNow ITSM Tool
- 2+ years Server Batch Scripting
- 2+ years Cisco Network Tools (Client, Catalyst)
- 2+ years Technical writing experience
- Understanding of Mainframe batch processing
- Python Scripting
- Ansible knowledge
- Candidates should possess strong soft skills, able to communicate well, work individually and as part of a team.
- Mainframe experience is highly preferred but can be taught.
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
- Paid Holidays/Paid Time Off (PTO)
- Medical/Dental Insurance
- Vision Insurance
- Short Term/Long Term Disability
- Life Insurance
- 401 (K)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.