Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
Technical Writer
Job Details
Hi,
We have an opening for the position below. If you are interested in this opportunity kindly share your updated resume with details.
Position : Technical Writer
Location : USA/ Remote
Technical Writer to support our product, engineering, and operations teams by creating and maintaining high-quality documentation related to complex systems, data flows, APIs, and cross-platform integrations. This role requires deep technical knowledge and a clear, user-focused communication style.
The ideal candidate has a proven track record documenting enterprise-grade systems and integrations, with a focus on platforms such as Salesforce, ERP systems, LMS platforms, HubSpot, and other tools.
Key Responsibilities
- Develop and maintain clear, accurate, and user-friendly documentation for:
- APIs and integration specifications
- System workflows and data flow diagrams
- Product development and release processes
- Technical onboarding and operational runbooks
- Interview subject matter experts and collaborate with cross-functional teams to understand requirements and translate technical concepts into structured documentation.
- Document end-to-end integrations and data flows across systems and enterprise platforms.
- Organize and maintain an accessible knowledge base to ensure consistency and version control.
- Support ongoing projects by delivering just-in-time documentation aligned with product roadmaps and system enhancements.
Qualifications
- 5+ years of experience as a technical writer, preferably in SaaS, EdTech, or membership-based organizations.
- Demonstrated experience documenting APIs, integrations, and system architectures.
- Strong understanding of enterprise platforms such as Salesforce, LMS (e.g., Thought Industries), HubSpot, and ERP systems (e.g., NetSuite, Sage).
- Excellent written and verbal communication skills.
- Ability to quickly learn complex systems and explain them clearly to both technical and non-technical audiences.
- Strong organizational skills and attention to detail.
Nice to Have
- Experience in finance, accounting, or credentialing industries.
- Familiarity with data privacy and compliance-related documentation.
- Experience working in agile or matrixed organizations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.